Public service, rules,,es,Policies and resources that seek to add value to institutional management,,es,The Integrated Planning and Management Model -MIPG in its updated version,,es,Decree,,it,It is defined as a frame of reference and aims to direct,,es,to plan,,es,run,,es,control,,es,monitor and evaluate the institutional management of public entities,,es,in terms of quality and integrity of the service to generate value,,es,To make this learning a simpler and more pedagogical process,,es, care forms and protocols

• Normas
• Formularios
• Protocolos de atención
• Preguntas y respuestas frecuentes.
• Glossary,,es,Municipal Agreement,,es,A municipal agreement is a general legal act,,es.
• Carta de trato digno al ciudadano.